Session

Insurer Connectivity

271 - Large Agency Download Centralization

3:45 PM–4:45 PM Oct 17, 2018

Ryman Studio Q

Description

Larger agencies or those with significant download volume may experience challenges with managing the policy download suspense queue. This is especially true if multiple users attempt to divide the labor of assigning items and/or if many suspense items land in the suspense queue without Applied Epic structure or other details. The presenter will review the challenges a large download volume agency may experience and provide potential strategies for how to manage the suspense queue consistently and efficiently.

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